Harmony Beach Vacations Policies
The policies set below are enforced on all properties owned or operated by Harmony Beach Vacations.
Advanced Reservation Payment
An advanced reservation payment will be required to confirm your reservation. HBV must receive this payment within ten (10) days from the date we take the reservation. This may be paid by credit card, cash, personal check, traveler’s checks, or bank money order. The amount of deposit required is typically 50% of the total rental amount, but may vary. The full amount of the reservation deposit will be credited towards your rent at check-in. Some properties require additional payments and balances paid in full prior to arrival. Reservations made under false pretenses of any kind will result in the forfeiture of all rental payments and eviction.
We accept reservations up to one year in advance. We can confirm reservations for a future date, but we cannot confirm or guarantee rates for dates beyond the current published rental rates.
Maximum Number of Guests
Guests who exceed the maximum occupancy are subject to immediate eviction and forfeiture of all rental payments.
Family Rentals Only! ###
All of our vacation accommodations are family rentals ONLY. NO units will be rented to vacationing students or young adults (under 25) unaccompanied by a responsible parent or guardian. A PARENT MUST BE STAYING IN THE UNIT AT ALL TIMES. OUR RENTAL UNITS ARE MONITORED FOR VIOLATION OF THIS POLICY. ALL VIOLATORS WILL BE EVICTED AND ALL RENTAL PAYMENTS AND/OR SECURITY DEPOSITS WILL BE FORFEITED. RESERVATIONS MADE UNDER FALSE PRETENSE ARE NULL AND VOID AND CHECK-IN WILL NOT BE ALLOWED. This policy includes reservations made by parents who do not check in, and/or who leave overnight during the length of the stay. NO EXCEPTIONS! We require one parent or guardian for every two persons under the age of 25.
All daily rentals will be charged a maid service fee. Maid service rates will vary depending upon property.
Rent and taxes (currently 10% Okaloosa County, 11% Walton County) are due 10 days prior to arrival. Rates advertised do not include taxes.
No Subletting. The rental property may not be sublet. Your reservation is not transferable to any other party.
Rates. Published rental rates are subject to change without notice. We reserve the right to correct rates that may have been misquoted due to human and/or computer error.
Payment of Rent. Rental charges are payable in full at or before check-in. We accept credit card, cash, traveler’s checks, bank money orders, personal check with proper identification. All rental payments will be deposited into an interesting bearing account, and any interest earned will accrue to HBV. There will be a $35 charge on all returned checks.
Key Policy. Keys to the rental unit must be returned at check-out. Any lost key will result in a re-keying charge. In the event you are locked out after business hours, call our business number and an agent will meet you at rental property. A lock out fee of $50.00 will be charged to you.
Security Deposit refunds will be made within 21 days of check-out. The security deposit will be refunded in the same format which it was paid. Housekeeping will complete a walk-through and note clearly if for some reason a deduction is required from your refund.
Housekeeping. Laundry facilities are provided either in the rental property or on the grounds of the property. The property will also be stocked with an initial supply of trash liners, toilet paper, bath soap and dishwasher soap. We do not permit towels, sheets, blankets, or furniture to be removed from the property. Beach chair and umbrella services operate in some areas.
Some Rentals include beach set ups as an amenity during season. However, beach set ups cannot be guaranteed. It is the discretion of the beach set up company based upon weather and other unforeseen events to determine if they will set up. They may not be willing to jeopardize their equipment under circumstances such as bad weather.
No underage drinking. If HBV is made aware of underage drinking, we will be forced to evict the group from the premises. Both your security deposit and rent will be forfeited.
Maintenance Problems. During your stay, promptly report any maintenance problems to HBV. Please do not leave doors or windows open while the A/C or heaters are operating.
Security of Personal Property. HBV is not responsible for any acts of theft or vandalism, or other damages to any personal property or for personal items left by guest in the accommodation at departure.
Owner’s Property. We respectfully request that you remember you are staying in someone’s home during your vacation. Please treat it with care and leave it in good condition at checkout.
Property Rules and Regulations. Please observe all rules and regulations governing the use of the property you are occupying. These rules apply to both owners and guests, and failure to comply can result in eviction.
Agent for Owner. HBV serves as the agent for the owner of the rental property.
A $50 cancellation fee will be charged on all cancelled reservations. Your advanced reservation payment will be refunded, except for this Cancellation Fee, if you notify HBV of your cancellation thirty (30) to sixty (60) days prior to your original arrival date depending on property. A ninety (90) day cancellation is required for monthly rentals. There is no refund of advanced reservation deposits on certain properties and locations. If you do not cancel your reservation within these time limits, you will forfeit your advanced reservation payment.
We do not refund rents or deposits lost due to cancelled or shortened stays because of weather. Departures due to inclement weather do not warrant refund of rent or deposit. HURRICANE POLICY: We will only refund unused days in the event of a MANDATORY evacuation in our area.